GWAVA is hiring!

At GWAVA, we take pride in having an innovative and vibrant workplace.

Even through fast-paced growth, we have managed to maintain a family-like startup atmosphere where great ideas can come from everywhere in the organization, and we know the next big idea could be yours. From developing cutting-edge technology and products to collaborating with exceptional employees, partners and customers, GWAVA has tremendous opportunities.

To keep pace with our rapid growth we are looking for qualified candidates in many positions located in our offices in Orem, Utah and in Montreal, Canada. We will also consider applicants based in other worldwide locations to work from virtual home-offices.

This is an excellent opportunity to get in on the ground floor of a new engineering team with the excitement of a startup, but the job security of an established rapidly growing and foundationally secure company.

We currently have openings in the following areas. Please send your resume to HR@GWAVA.com


Sales Account Manager | Junior-level Software Engineer | Software Quality Assurance Engineer | Senior Software Developer, Retain | Mid-Level Developer, Retain | Mid-Level Software Developer, Retain Publisher | Mid-level Software Engineer

Sales

Inside Sales Representative

Job Description
GWAVA is seeking to increase our sales team, Reporting to and working in conjunction with selected territory managers, your primary goal is to increase sales and contribute to the company's growth by building and strengthening relationships with existing customers and identifying prospective customers.

Ideal Candidate
You are a detective.  You seek problems to solve.  Not happy with a no, you feel that if people fully understood your company’s value they would jump at an opportunity to talk with your experts.  Articulate and succinct, you waste no time getting to your point.   You view phone calls as the best opportunity to show people your infectious personality and quickly put them at ease during a first time encounter.  Able to manage multiple items at a time and keep the “balls up in the air” while reminding everyone of each task’s timeliness.   Adept in Microsoft Office applications. You are a self-starter and can prioritize your day to meet deadlines and accomplish your weekly goals.  You come with human flaws like everyone else but welcome the opportunity to be a successful contributor to the team and take pride in advancing your team’s goals.  You find great satisfaction in moving opportunities through the entire sales process, from initial call to processed order. You are unafraid to ask for help and guidance from your peers.  You believe career advancement comes with merit and merit is earned over time, by overachieving the criteria you are measured against.  In summary, if you were locked in a cave on top of a mountain and given a cell phone with 5 strangers names, you could convince one of them to come up there and let you out!  If this sounds like you, we want to hear from you today.

Basic Function
The function of the Inside Sales Representative is to provide direct support to the Sales Directors in the ongoing development of existing and prospective GWAVA customers, ensuring that the department meets its revenue growth targets.

Principal Duties
The following are principal duties of the Inside Sales Representative:

  • Represent GWAVA in a positive and professional manner as a first contact.
  • Work with all company personnel and outside contacts to satisfy clients and achieve company goals.
  • Make prospecting calls daily and set appointments to hit weekly appointment goals.
  • Data mine the CRM, and supplied regional lists of targeted verticals to find ideal prospects.
  • Aid and ensure the smooth operation of the quoting process to completion of all renewals in assigned geographies.
  • Aid in event calling campaigns and marketing blitzes as directed.
  • Maintain accurate sales forecasts, data gathering and reports for Managers.
  • Conduct Post Sale Follow Up (call customers to ensure licensing was received and customers are stratified).
  • Conduct ongoing customer needs analysis and research of customer requirements through first party resources.
  • Participate in departmental meetings and take responsibility for sales improvement initiatives and other assigned action items.
  • Assist in customer escalation as per support procedures.
  • Perform reporting functions on an ongoing and timely basis including Quotes, Orders, and Renewals.
  • Identify areas of improvement in the company and assist in creating and implementing solutions.

Reponsibilities
The Inside Sales Representative is responsible for ensuring that:

  • Work collaboratively with Outside Territory Manger (OTM) to provide sales support and prospecting opportunities, including data gathering and follow up.
  • Maintain existing accounts by helping to achieve monthly sales objectives, processing orders, suggesting new revenue sources and products
  • Generate sales from inactive and new customers by initiating outgoing customer calls to establish qualified appointments for respective territory managers
  • Receive inbound calls for new business or from our clients and build effective customer relationships and customer loyalty
  • Follow up on sales opportunities at the request of territory managers
  • Maintain current understanding of all company products and services, participate in learning and training opportunities to continuously build customer services and sales knowledge, skills and abilities
  • Answer all customer requests in a timely manner to ensure customer satisfaction  

Authorities
The following are principal authorities granted to the Inside Sales Representative:

  • Exercise the responsibilities and perform the duties of this position. This includes full decision-making authority for day to day prioritization of duties.
  • Provide recommendations regarding the improvement of customer sales and retention tools and procedures.
  • Request assistance from the Sales Operations in acquiring customer data.
  • Provide assistance to GWAVA Support in discussions with customers in the development of quotations.

Reporting Relationship
Inside Sales Representative reports to the Director of Sales for the specific geographies in which they are assigned.

  • Represent GWAVA in a positive and professional manner as a first contact.

Qualifications

  • Prior experience in sales or customer service, preferably in IT related fields
  • Advanced interpersonal skills and excellent written and oral communication
  • Ability to engage clients, excellent presentation skills
  • Fluent English (spoken and written), French an asset
  • Knowledge of Microsoft Office (Word, Excel, Powerpoint)
  • Exceptional collaboration and teamwork skills 

Compensation and Measures of Performance
The following will be used to evaluate and compensate the performance of the Inside Sales Representative:

  • Annual base salary
  • Bonus based on personal, department, and sales performance
  • Employee healthcare/benefits/vacation

GWAVA Technologies, Inc.
Job Description – Sales Account Manager
Location - Flexible, Virtual Office

GWAVA sales are expanding and we are looking for highly motivated sales executives to cover territories throughout North America and Latin America. Compensation is highly competitive combining a base salary with accelerated commissions with incentive bonuses.

Duties and Responsibilities

  • Investigation of clients/prospect specific needs and organizational requirements
  • Application of information gathered from investigation and already gained product knowledge to meet the needs of the clients
  • Development of in-depth knowledge of the specifications and features of GWAVA's products to ensure the delivery of quality services to clients
  • Establishing of networks so as to establish and develop new business contacts
  • Channel partner recruitment and partner development
  • Performing follow-up and courtesy calls
  • Preparation and designing of presentations for clients based on their needs
  • Giving presentation of products to clients
  • Creation of proposals and tenders to clients
  • Closing of renewal or new business
  •  

Required Skills

  • Prior sales experience within IT related fields
  • Good communication skills
  • Innovative and able to think on their feet
  • Knowledge of IT and technology
  • Good organizational and negotiation skills
  • BS in IT related discipline or qualifications in Sales or Marketing  

Preferred Skills

  • Experience and knowledge within Enterprise Collaboration and selling within this market
  • Experience and knowledge of enterprise messaging security, archiving and monitoring
  • Experience within Microsoft Exchange Channel
  • Experience selling SAAS/Cloud
  • Established network of IT contacts throughout industry

Software Engineers / Developers

Senior Software Developer

Location:  Montreal, Quebec

Description:

Retain Archiving provides multi-platform unified message archiving, eDiscovery, and publishing for organizations looking to reduce costs, manage complexity and mitigate risk—on-prem or in the cloud.

We’re not just looking for Java programmers – we’re looking for Java professionals who want to:

  • Be challenged technically
  • Go to the next level as a Java developer
  • Join a team of elite professionals
  • Work in a fast-paced, highly technical and demanding environment
  • Grow and be recognized for excellence and innovation

Duties and Responsibility

  • Work with a team of developers, reporting to the Engineering Manager
  • Work with Engineering Manager to design and implement major medium and long-term architecture changes.
  • Produce detailed design specifications, including test benchmarks. These specifications might require multiple versions for development, QA/Support, and end users.
  • Writes test-driven, heavily documented code.
  • Strong individual initiative.
  • Able to interface and work with customers when escalation occurs.

Required Skills

  • 5-10+ years experience
  • Java J2EE or equivalent experiences. Particular emphasis on (highest to lowest priority)
    • Servlet
    • JPA/Hibernate
    • JAXWS/REST/SOAP
    • JSF
    • JMS
  • Clustering and high availability design and implementation
  • Strong concurrency and multithreaded skills.
  • Strong database and SQL skills
  • NoSQL knowledge a plus.
  • Information Storage and Retrieval skills, especially in a distributed environment.
  • Knowledge of Lucene a strong plus
  • Self-motivated; able to work both in a team environment and on own.
  • Working knowledge of basic build and test frameworks such as JUNIT, ANT, MAVEN, JENKINS
  • Proficient in verbal and written English

Preferred Skills

  • Knowledge of messaging systems such as Exchange and GroupWise, as well as Facebook and Twitter APIS
  • Mobile phone development experience
  • Knowledge of collaboration systems such as Sharepoint and Vibe.
  • Intermediate skills in C#/.NET
  • Understanding of and passion for User Experience and user driven development

Mid-Level Software Developer

Location:  Montreal, Quebec

Description:
Retain Archiving provides multi-platform unified message archiving, eDiscovery, and publishing for organizations looking to reduce costs, manage complexity and mitigate risk—on-prem or in the cloud.

We’re not just looking for Java programmers – we’re looking for Java professionals who want to:

  • Be challenged technically
  • Go to the next level as a Java developer
  • Join a team of elite professionals
  • Work in a fast-paced, highly technical and demanding environment
  • Grow and be recognized for excellence and innovation

Duties and Responsibility

  • Work with a team of developers, reporting to the Engineering Manager
  • Work with Engineering Manager and Architect to design and implement major medium and
    long-term architecture changes
  • Write test-driven, documented code
  • Strong individual initiative
  • Able to interface and work with customers when escalation occurs

Desired Skills

  • REST/SOAP
  • JSP/JQuery
  • Spring

Assets 

  • Knowledge of messaging systems such as Office 365, Exchange, Gmail and GroupWise, as well
    as Facebook and Twitter APIs
  • Mobile phone development experience
  • Knowledge of collaboration systems such as SharePoint and Vibe
  • Experience in C#/.NET
  • Understanding of and passion for User Experience and user driven development
  • Knowledge of Amazon Web Services

Junior-level Software Engineer

Location:  Montreal, Quebec

The objective of the Software Engineering Team is to ensure the successful delivery of enterprise-ready, high-quality software.

We’re not just looking for Java programmers – we’re looking for Java professionals who want to:

  • Be challenged technically
  • Go to the next level as a Java developer
  • Join a team of elite professionals
  • Work in a fast-paced, highly technical and demanding environment
  • Grow and be recognized for excellence and innovation

Duties and Responsibilities

  • Work with a team of developers, reporting to the Engineering Manager
  • Work with Engineering Manager and Architect to design and implement major medium and
    long-term architecture changes
  • Write test-driven, documented code
  • Strong individual initiative
  • Able to interface and work with customers when escalation occurs

Required Skills

  • Experience with Java
  • Web Based Development
  • Web Based UI
  • DB
  • Proficient in verbal and written English

Desired Skills

  • Hibernate
  • REST/SOAP
  • JSP/JQuery
  • Spring

Assets

  • Knowledge of messaging systems such as Office 365, Exchange, Gmail and GroupWise, as well
    as Facebook and Twitter APIs
  • Mobile phone development experience
  • Knowledge of collaboration systems such as SharePoint and Vibe
  • Experience in C#/.NET
  • Understanding of and passion for User Experience and user driven development
  • Knowledge of Amazon Web Services

Software Quality Assurance Engineer

Location:  Montreal, Quebec

The overarching objective of the Quality Assurance Team is to ensure the successful delivery of enterprise-ready, high-quality software.

Duties and Responsibilities

  • Perform functionality, integration, and regression testing for multiple products
  • Author and maintain comprehensive suites of test cases
  • Participate in and provide status updates for current projects
  • Work with development teams in reporting and investigating product issues
  • Wherever feasible, leverage software QA best practices – including test automation – to supplement and streamline testing procedures

Required Skills

  • 7+ years of experience in Java
  • Java J2EE or equivalent experiences. Particular emphasis on (highest to lowest priority)
    • Multi-threaded/Scalable programming
    • REST/SOAP/Web based development
    • JSP/Web Based UI/JQuery
    • Spring JPA/Hibernate
    • Spring
  • Cloud computing, clustering and high availability design and implementation
  • Strong concurrency and multithreaded skills
  • Strong database and SQL skills
  • Information Storage and Retrieval skills, especially in a distributed environment
  • Knowledge of SOLR a strong plus
  • Self-motivated; able to work both in a team environment and on own
  • Working knowledge of basic build and test frameworks such as JUNIT, ANT, MAVEN, JENKINS
  • Proficient in verbal and written English

Assets

  • Knowledge of messaging systems such as Office 365, Exchange, Gmail and GroupWise, as well
    as Facebook and Twitter APIs
  • Mobile phone development experience
  • Knowledge of collaboration systems such as SharePoint and Vibe
  • Experience in C#/.NET
  • Understanding of and passion for User Experience and user driven development
  • Knowledge of Amazon Web Services

Mid-Level Software Developer, Retain Publisher

Location:  Orem, Utah

Description:
The Publisher application is a .NET application interfacing via an HTTP/XML interface with a Tomcat Server.

Duties and Responsibilities

  • Work independently and report directly to the Engineering Manager
  • Produce detailed design specifications, including test benchmarks.
  • Writes test-driven code.
  • Able to interface and work with customers when escalation occurs.

Required Skills:

  • 3-6 years experience
  • Strong .NET knowledge (3.0, 3.5)
  • HTML Parsing and rendering.
  • LINQ, Persistance, SQL database technology
  • Strong GUI knowledge (WPF, etc) and design skills
  • Knowledge of HTTP and XML serialization techniques.
  • Understand COM marshaling and avoiding memory leaks.
  • Strong concurrency and multithreaded skills.
  • Strong database and SQL skills
    • NoSQL knowledge a plus.
    • SQLLite used heavily in current code.
  • Information Storage and Retrieval skills, especially in a distributed environment.
  • Knowledge of Lucene a strong plus
  • Self-motivated; able to work both in a team environment and on own.
  • Working knowledge of basic build and test frameworks such as SVN, NUNIT, etc.
  • Proficient in verbal and written English

Preferred Skills

  • Knowledge of messaging systems such as Exchange and GroupWise, as well as Facebook and Twitter APIS
  • iText PDF Library
  • NSIS Installer
  • Outlook Redemption
  • Knowledge of collaboration systems such as Microsoft SharePoint and Novell Vibe.
  • Understanding of and passion for User Experience and user driven development.
  •  

Mid-level Software Engineer

Location:  Orem, Utah

The objective of the Software Engineering Team is to ensure the successful delivery of enterprise-ready, high-quality software.

Duties and Responsibilities

  • Work with a team of developers, reporting to the Engineering Manager
  • Produce detailed design specifications, including test benchmarks.
  • Writes test-driven code.
  • Able to interface and work with customers when escalation occurs.  

Required Skills

  • Experience developing mobile apps
  • Maintain existing software in SVN
  • Participate in and provide status updates for current projects
  • Capable of working well with others in a distributed environment
  • Experience developing software with Java
  • Working knowledge of Android SDK, and/or BlackBerry SDK
  • Experience with Eclipse development environment  
  • Attention to detail
  • Capable of managing and prioritizing tasks
  • Effective with time management
  •  

Preferred Skills

  • Working knowledge of SQL
  • Working knowledge of C++
  • Experience working with MS Visual Studio
  • Working knowledge of HTML
  • Working knowledge of SuSE Linux and Microsoft Windows operating systems