Retain for Blackberry®

Retain for BlackBerry provides archiving and auditing capabilities for BlackBerry Messenger conversations, PIN, SMS/MMS text messages and phone usage data.


Retain archives mobile communication data for BlackBerry Devices via the BlackBerry Enterprise Service (BES). Retain for BlackBerry pulls the data directly from the BlackBerry Enterprise Service itself; therefore, individual BlackBerry device communication is tracked and logged without the need for an app to be installed on each BlackBerry device. For BBM Protected archiving, Retain integrates directly with the BBM Protected app, eliminating the need for a separate app for BBM Protected archiving. It is important to note, that BBM Protected archiving with Retain works across iOS, Android and BlackBerry platforms without the requirement of having the devices manages by the BlackBerry Enterprise Service (BES). And Retain for BlackBerry archives all data to the Retain unified archive database. There, the data is easily reviewed, retrieved, discovered and published—on demand.

Regardless of the size of your organization, or type of industry, understanding, preserving and having ready access to mobile communication is necessary and, in the event of litigation or a compliance audit, it is vital. You need BlackBerry for Retain because your valuable data, unless secured, can easily be leaked from your organization.

With Retain for BlackBerry your organization stays compliant, prepares for potential litigation, protects its employees, all while your sensitive data stays securely within your organization.

Retain for BlackBerry Features

Message Retention

  • Archives SMS/MMS & PIN text messages
  • Archives BlackBerry Messenger (BBM) & BBM Protected conversations
  • Stores phone log data
  • Archives messages in their original context (intelligent threading)
  • Auto-provisioning of new smartphone users


  • Retrieve and Review — easy access to all messages in the system
  • Compliance Tools — allow administrators, human resources, compliance officers, ediscovery and legal teams to review and audit smartphone user data
  • Granular Search Capabilities — search archived messages and phone usage data for all users
  • Easy Data Publishing — employee communications data (BBM, BBM Protected, PIN, SMS/MMS and phone usage data) can be exported for compliance, legal or eDiscovery purposes into .xls, .pdf, and .xps formats


  • Data Control — Smartphone users cannot alter, adjust or delete any incoming or outgoing messages or phone call usage data
  • Rights Management — limit access to smartphone user data based on security clearance
  • Audit trail— complete and confidential logging for review of all auditing activities

BlackBerry Enterprise Service

  • Supports BlackBerry Enterprise Service BES 5, BES 10.1+ & BES 12
  • No additional hardware required

Unified Archiving

In addition to BlackBerry mobile communications, Retain provides multi-platform unified message archiving of all email, social media, instant messaging, web search, and mobile communication data for case assessment, search, and eDiscovery and can be deployed on-prem or in the cloud.

The Retain archive is accessible by end users and administrators directly through Retain’s Web Access Archive Viewer. This enables your organization to quickly access, search, and audit archived communication data. Easily place litigation holds, print, forward, save, redact, and export your message data. Retain reduces cost, mitigates risk, and manages complexity on prem or in the cloud.