How does Reload work?
Reload operates from a separate Linux server performing nightly backups of your GroupWise system. These backups are made available via a standard GroupWise Post Office Agent to which clients can connect and recover mail, calendar items, address books or documents.
How is Reload priced and or licensed?
Reload is licensed on a per user basis.
How do I get support?
We offer complimentary support during the evaluation process and for the first 30 days of purchase. We also offer annual support agreements and upgrade protection that provide for technical support. Before contacting Technical Support, please consult our knowledge bases and product update sections. These answer the most common questions and issues Reload users may have. You can contact our support Engineers directly by telephone and email: support@GWAVA.com or telephone +1 801.772.1880
How does Reload allow me to restore a single message?
Since Reload is keeping a hot backup of your GroupWise system over the course of days or weeks, you simply select the date that you want to recover the message or mailbox. Reload automatically mounts that Post Office Data. The Administrator or End User points their GroupWise client at the Post Office , select the mail to be recovered, copies to a local archive and then restores it back to their live system.
How do I get more information or request an evaluation copy?
For more information, contact our sales team at 1.866.GO-GWAVA or info(at)gwava.com. You can visit our online store at www.gwava.com.
Can I replace my entire GroupWise backup solution with Reload?
Yes. By attaching a tape drive to your Linux system, Reload can automatically backup old datasets to your tape drive after they fall outside your “hot recovery” window.
Can I use Reload to compliment my existing backup solution?
Yes. Reload can provide a reliable backup set for your existing technology improving the reliablility of that technology. The key features of Reload – single message restore and hot recovery are all complimentary to your existing technology.
The key features of Reload ?
Single message restore and hot recovery are all complimentary to your existing technology.
How do I get more information or request an evaluation copy?
For more information, contact our sales team at 1.866.GO-GWAVA or info(at)gwava.com. You can visit our online store at www.gwava.com.