How does Redline gather information from GroupWise?
Redline uses agent based architecture to gather information from GroupWise running on NetWare, Linux and Windows. The agents communicate with the Control Center to provide updates, alerts and reports.
Can I use Redline remotely?
The Redline Control Center is a web based application that can be securely viewed from any location. It supports Mozilla (Fire Fox), Netscape and IE browsers.
How is Redline priced and or licensed?
Redline is licensed on a per user basis. We offer convenient packages for smaller networks and customized packages for larger systems.
How do I get support?
We offer complimentary support during the evaluation process and for the first 30 days of purchase. We also offer annual support agreements and upgrade protection that provide for technical support and additional reports and content. Before contacting Technical Support, please consult our knowledge bases and product update sections. These answer the most common questions and issues Redline users may have. You can contact our support Engineers directly by telephone and email: support@GWAVA.com TEL : +1-801-772-1880
What makes Redline different than GWMonitor?
Unlike this native tool that provides basic alerts, Redline provides a single point of administration for your entire GroupWise system. With advanced alerting, compliance and operational reporting, and an easy to use dashboard.
What do I need to make Redline work? What are the System Requirements?
Redline supports GroupWise 5.5EP and higher running on NetWare, Linux and Windows.
How do I get more information or request an evaluation copy?
For more information, contact our sales team at 1.866.GO-GWAVA or questions@GWAVA.com. You can visit our online store at www.GWAVA.com.
How does Redline and GWAVA work together?
GWAVA4 and Redline combine to form a complete solution for security, administration and monitoring of GroupWise. Redline can produce reports, monitor and alerting of events that are generated by GWAVA4..
How often do you update the software?
In addition to software updates, report packs and additional content are provided to customers on a regular basis to help you address changing issues, new challenges and additional areas of GroupWise.
How difficult is it to install Redline?
Redline is designed to be installed very quickly and start working in under an hour. For a single server environment, Redline will automatically install itself in a matter of minutes.