The Retain Solution
Retain from GWAVA has been developed in conjunction with Novell and the latest version of Novell GroupWise. With over 50% of all GroupWise customers worldwide running some version of GWAVA software, GWAVA has established a relationship with the Novell GroupWise Engineering team as well as the Global GroupWise community. This has allowed GWAVA to produce Retain, a product focused exclusively on the unique needs of GroupWise Email Archiving.
A look at the future
There are many e-mail archiving solutions in the marketplace, however Retain has an important differentiator; it is part of a complete email management solution that provides email archiving, search, retrieval, email auditing, backup and disaster recovery. GWAVA, with its other products focused exclusively on GroupWise and integrated tightly together ensures that all organizational email management needs are met.
Retain is not a point solution. Retain is part of a portfolio of GroupWise tools which enables it to combine email security with email archiving. Retain together with GWAVA and Reveal provides an even stronger position with its additional security and supervisory capabilities. Whether you are a law firm, government entity, federal organization, or institution of higher learning, Retain is able to ensure compliance with regulations and reliability for long term deployment. Retain for GroupWise provides a comprehensive enterprise email archiving solution to all users and departments within an organization. Integrated with Reload, Reveal, and Redline, it is part of an overall solution for email management.
Retain offers the following capabilities:
RetainWorker Agent gathers email from the GroupWise Post Offices and sends it to the RetainServer In addition; the RetainWorker Agent executes Jobs on a scheduled base for email policy enforcement.
RetainDB - Contains all Meta data, folder structure, attachment info, but not the actual attachments or message text. Currently, Retain is available with MySQL with MS SQL and Oracle support soon to be available.
RetainServer - Provides GUI interface for all users and administrators. Indexes and stores all attachments and body text which provides efficient and high volume searching and document production capabilities. This insures that retrieving, reviewing and exporting archived messages is easy and user-friendly. In addition the GroupWise Address book is cached for offline access. Retain has been developed to help companies meet a wide range of regulatory challenges and internal corporate policies.
The primary benefits of the Retain solution are summarized as:
Infrastructure Related: Multi-platform support which ensures improved utilization with existing hardware systems as well as insuring availability of future growth.
Compliance Related: Mitigated risk of regulatory fines and legal costs due to eDiscovery requests and potential litigation.
Archive/Retention vs. Disaster Recovery/Backup
Organizational email retention needs have a wide variety of sources. A word needs to be said for Archiving/Email Retention vs. Disaster Recovery/Email Backup. Disaster Recovery/Backup and Archiving/Retention solutions for email can appear similar in their scope and deployment due to the similarities in functions; mainly, collect email for access at a later time.
The difference between the two lies primarily in their deployment and access after the data has been collected.
Integration between Archive and Backup is necessary to maintain complete protection from data loss as well as easy access to data.
Regulatory Requirements
Archiving Retention is being driven by regulatory requirements, including: Open Government Access FOIA, FISMA, GLBA, SOx, Sunshine, and HIPAA
Retain and Reload
Retain from GWAVA is an Enterprise Email Archiving and Retention Solution that integrates with Reload from GWAVA for full email Disaster Recovery and Backup. The Reload to Retain integration offers unparalleled performance gains as Retain collects it's archives from the Reload backup data instead of having these two, separate and intense processes tapping your GroupWise system.
Currently Retain is supported on:
- Linux or Windows as your server platform(s)
- Novell GroupWise (Version 7.0.1, 7.0.1IR, or higher)
- Apache 2.0x or 2.2x Web Server OR Microsoft IIS 5.0/6.0
- Sun's JDK (the JRE is not sufficient)
- Apache TomCat Application Server
- SQL Database for storage
Novell GroupWise requirements:
- Version 7.0.1, 7.0.1IR, or higher
- 7.0.3 is recommended for bug fixes and performance improvements
- SOAP port must be enabled on all POAs to be scanned for messages
- SSL is ok, but costs significantly in performance.
SOAP
Retain utilizes SOAP for integration and authentication. This allows new users to access the archive message store utilizing their current GroupWise account ID and password. Offline authentication is also available.
Storage and Encryption
Retains storage architecture was designed to be much like GroupWise itself. Retain features data compression and single instance storage in order to keep your storage costs as a bare minimum.
Data compression occurs during storage and encryption is delivered via AES technology as an option.
Indexing
Indexing is available with two methods. Background Indexing is fast and effective, placing less of a load on the RetainServer, while Real-time Indexing is faster and provides immediate access but increases the work load.
Message Status Archiving
Unique characteristics of Retain include the archiving of Message Status. These special flags unique to GroupWise, allow users to determine if a message has been opened, read, or private. By archiving this information, data is preserved in the case of discovery.
Retention and Purge Flags
Retain takes advantage of new features in the GroupWise message store, specifically Retention and Purge flags. These flags, introduced in GroupWise 6.0 and GroupWise 6.5.1 enable Retain to intelligently backup data without duplication. In addition, Retain utilizes the new Trusted Application API that now allows increased integration with GroupWise.
Generally, full archiving is required for email retention requirements. In the case of specific archiving needs, Retain provides granular controls over what data is collected allowing such things as the archiving of single subfolders within a user's mailbox.
Additional features of Retain from GWAVA:
Fully scalable database support
DMS Integration - OpenText LiveLink
Migration tools: GroupWise Personal Archives and other archive solutions
Policy-based Retention
Extensive Search Capabilities
Conclusion
Novell GroupWise has an outstanding reputation for security, reliability, and scalability. Organizations that rely on GroupWise have come to trust the product to keep their organizations running.
GWAVA understands the unique needs to each organization that rely on GroupWise and has focused its development on meeting these needs. Email retention and archiving is a solution that establishes a long-term relationship between vendor and customer. GWAVA believes any organization should be able to rely on the company as well as its solutions. GWAVA is dedicated to that ideal and believes that our customers GroupWise systems are as important to us as our own.

