Reveal—Frequently Asked Questions
How does Reveal access GroupWise?
Reveal is configured as a "Trusted Application" to GroupWise and based upon that gains access to the system in a secure and confidential manner.
How is Reveal priced and or licensed?
Reveal is licensed on a per-user basis.
How do I get support?
We offer complimentary support during the evaluation process and for the first 30 days of purchase. We also offer annual support agreements and upgrade protection that provide for technical support and additional reports and content. Before contacting Technical Support, please consult our knowledge bases and product update sections. These answer the most common questions and issues Redline users may have. You can contact our support Engineers directly by telephone and e-mail: support@gwava.com TEL : +1-801-437-5678
How can Reveal help me address the legal obligations I have for accessing the email within my organization?
Companies are being required by legal liability and law enforcement obligations to review the email that is sent on corporate systems. Reveal provides the ability to review all mailboxes within your systems and search for mail based on specific criteria. Reveal also provides the ability to export mail from the system to address the evidentiary obligations that many organizations must meet.
What do I need to make Reveal work? System Requirements?
Reveal works on a Windows based desktop and required the configuration as a "Trusted Application" within GroupWise. The client system must have GroupWise 6.5 SP2 Windows Client installed connecting to a GroupWise 6.5 SP2 email system.
How do I get more information or request an evaluation copy?
For more information, contact our sales team at 1.866.GO-GWAVA or info@gwava.com You can visit our online store at www.gwava.com.
How discreet is Reveal in accessing email? Will it mark messages as being read or show other signs of access?
Reveal is designed to be easy to use for legal staff and auditors and does not modify the mailbox in any way.
How can I purchase Advansys Archive To Go?
To purchase Advansys Archive To Go, please contact your local reseller or visit http://www.advansyscorp.com/a2g-gwava-reveal.htm.
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