Frequently Asked Questions

Yes. GWAVA is proud to be an ISV (Independent Software Vendor) Alliance Partner to RIM. GWAVA and RIM participate in many co-marketing engagements such as WES, GWAVACon and other regional activities. 

Companies are being required by legal liability and law enforcement obligations to audit all electronic communication sent and received on corporate systems. Retain for BlackBerry Enterprise Server lets you review all BlackBerry smartphones within your systems and search for SMS and PIN message content, BlackBerry Messenger instant message conversations and phone usage data based on specific criteria. It also provides the ability to export messages and logs from the system to address the evidentiary obligations that many organizations must meet.

Retain for BlackBerry Enterprise Server is licensed annually on a per BlackBerry® smartphone user basis. Licensing matches RIM's BlackBerry® license structure. 

BlackBerry Enterprise Server System requirements

There is no software to install or maintain on individual devices. Retain doesn’t create a maintenance or deployment burden.

Yes. Electronic Stored Information (ESI) is defined as information that is passed through corporate systems such as email and text messages and can contain business records relevant to litigation or compliance.

Yes. You can install and use Retain for BlackBerry for free for 90 days. To get your trial version, go to www.textaudit.com or contact the sales team at 1.866.638-2580 ext 700.

Deployments vary by organization but a typical deployment takes about 30 minutes once the initial prep has been completed.

One of the biggest advantages of the Retain for BlackBerry Enterprise Server solution is that you can often use your existing hardware and storage infrastructure, avoiding any extra cost burden.

Data leakage is the illegal and unknowing transfer of information from an employee or partner to a third party. This information can be customer lists, patent disclosures, sales contracts or other confidential information. Due to the volume of text messages, dependency on BlackBerry smartphones in many organizations and often lag time between phone cancellations after employment, vital information is often passed in text messages – putting your organization at risk.

BlackBerry Enterprise Server version 4.1 or later, including 5.0.

BlackBerry Enterprise Server Inquiries

BlackBerry Enterprise Server Compliance