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    Contact Information

    GWAVA World Headquarters
    100 Alexis Nihon
    Suite 500 • Montreal
    QC • H4M 2P1 • Canada
    Tel.: +1 514.639.4850
    Fax: +1 646.304.6250
    questions(at)GWAVA.com

    Sales Contacts

    North America (US & Canada)
    Northeast: Doug Stein
    D.C. & Southeast: Lori Fair
    Midwest: Mike Silverman
    Heartland: Davin Cooke
    West Coast: Tom Poitras
    Canada: Tara Quinn

    Africa:  Katherine Sparkes

    BlackBerry  Mitch Lauer

    Global Contacts
    Locate a Reseller

    Support Information

    Tel.: +1 801.437.5678
    9:00 AM through 5:00 PM
    Eastern Time:
    Monday to Friday
    Extended Hours:
    Support available only through Annual Support Agreements.
    support(at)GWAVA.com

    We build lasting partnerships

    New GWAVA Partner Application
    GWAVA Certified Partners

    Leader in Management/Monitoring, Security and Compliance Solutions for Novell GroupWise

    GWAVA is a privately held corporation with the finest software developers, engineers, and technical support staff in the Novell market space. GWAVA develops and supports software solutions that answer today's growing need for email management/monitoring, security, and compliance in the Novell domain. Since GWAVA's inception, the GroupWise community has grown accustomed to knowing that any of their email requirements are addressed by the GWAVA suite of products.

    Partnering with GWAVA provides significant business revenue, as well as business growth opportunities. Novell GroupWise email monitoring, security and compliance is a niche market where GWAVA has excelled since its inception.

    At GWAVA, we have our ear to the ground and listen when our clients speak. We have researched the GroupWise market extensively and built products that comprehensively close the holes that exist in the email environment. We know your clients have email management/monitoring, security and compliance issues; we know you need the best solution for them. We are that solution. Like any other niche market, timing is everything. The time is now to become a GWAVA CHANNEL PARTNER!

    Partner Levels

    GWAVA has established 3 levels of Partnership to recognize your organization's commitment to us and the Novell market. One of these levels may be right for you with GWAVA's ultimate goal being for you to achieve the Elite GAP status.

    Each level of partnership, from our Resellers to the newly established "Elite GAP" status, offers incremental benefits to match your increased participation in this program. We recognized the need to establish the Elite GAP because of the outstanding performance by a select number of partners, which we hope our existing GAP's will aspire to.

    Elite GAP's are defined as partners who are focused on selling the GWAVA suite of products and who posses the ability to understand customer needs and concerns regarding email monitoring, security and compliance. An Elite GAP's consulting expertise combined with GWAVA's product solutions make for a winning, rewarding and profitable team.

    ELITE GAP
    Authorized GAP
    Reseller

    "Elite" GAP Criteria

    History of exceeding $ 50,000 in annual sales in GWAVA products
    Creation of a GWAVA business plan
    million or more in total company sales
    Focused on the GroupWise/ Novell market
    Committed to recommending the GWAVA suite of products
    2 or more GWAVA Certified Engineer
    2 + Certified Novell Engineers
    Provides monthly forecasts
    Creates success stories and/or reference accounts
    45% of total GWAVA yearly sales is new business
    Committed to adding and training new Resellers
    Satisfying and maintaining existing GWAVA customer

    "Elite" GAP Benefits

    Assigned geographical territory
    Assigned up to 20 existing GWAVA customers
    Assigned up to 5 existing Resellers
    25% discount ( 10 % goes to reseller)
    Access to GWAVA SE'sBeta Versions of all products supplied
    Ongoing Product Training
    Managed by GWAVA's Territory Manager
    Quarterly Business Reviews
    Participation on the GWAVA Advisory Committee
    NFR's of all Software
    Advance Product downloads
    Competitive Matrix
    Sales Training
    Access to Customer Survey's
    Partner Events
    Participation in Spiff Programs
    Access to Direct Support Line
    Webinars " Customer seminars
    White papers/pod casts/documentation

    A "GWAVA" Authorized Partner devotes time, resources, and sales efforts to selling and implementing the GWAVA suite of products. Authorized GAP's have certified GWAVA engineers available to answer any or all customers' technical questions.

    "Authorized" GAP Criteria

    12 month history of ,000 in annual sales in GWAVA products
    Creation of GWAVA business plan required
    0,000 or more in Company business
    Committed to selling GWAVA and GroupWise
    1 Certified Novell engineer
    1 Certifies GWAVA engineer
    Provide monthly forecasts
    Success stories/ reference accounts

    "Authorized" GAP Benefits

    20% discount
    Scheduled Webinars
    Customer Seminars
    NFR's of Software
    Competitive Matrix
    Sales Training
    Product Training
    Customer Service
    Partner Events
    Participation in Spiff Programs
    Regular Product Updates
    Secure Website
    Documentation, White papers
    Customer Success Stories

    A 'GWAVA' reseller promotes the GWAVA Suite of Products with their customers. In doing so, a 'Reseller' can generate revenue by adding our industry leading Suite of email management/monitoring, security and compliance solutions for the GROUPWISE Community to their product tool box arsenal.

    "Reseller" Criteria

    Desire to sell GWAVA Suite of Products
    Committed to selling GroupWise and Novell Products
    Success Stories
    Reference Accounts

    "Reseller" Benefits

    10% discount
    Webinars
    Competitive matrix
    Regular Product updates
    Secure website
    Documentation/whitepapers