Success Stories

The State of Being Prepared

The State of Utah has decided to use GWAVA Reload as a solution to have more control over their emails using GroupWise Post Offices system and server.

Prepared for the Worst

No one likes to imagine the worst happening. Unfortunately, disasters do strike, whether man-made or caused by nature. And with electronic devices, catastrophic failure can happen at any time. Being prepared in case of an emergency is not only prudent, but essential. The State of Utah is constantly making sure that they are prepared for any event—retrofitting the state capitol building for earthquake safety and implementing disaster plans for all types of emergencies.

Solution

Once Reload was up and running, small problems users had from accidentally deleting vital emails were easily fixed by themselves. Mike rarely had to worry about email problems for the next two years. That suited Mike just fine since he had plenty of other things on his plate.

The Server is Terminated

In March 2007, Governor Huntsman's office was busy preparing for a visit from California Governor Arnold Schwarzenegger. The two governors would be discussing an interstate pact to decrease global warming. Many emails with plans and information for the event were stored on the GroupWise email server.On the Sunday night before Gov. Shwarzenegger's visit, the server volume housing the GroupWise domain and post office crashed. Mike and his IT team worked hard, but soon determined that none of the data on the server volume could be recovered, including the post office. Fortunately, Mike was prepared with Reload and knew he could switch over to the Reload machine. However, Mike knew he had installed Reload on a workstation for a quick solution and hadn’t yet upgraded to a bigger server. Reload would be put to the ultimate test. Was it up to running the domain and post office for the entire office for a couple of days on an inferior machine? Faced with no other option early on Monday morning, Mike decided to make the switch.Using Reload's push button disaster recovery option, Mike quickly got the Governor's post office back up and running on the single workstation machine that was never designed to run the entire GroupWise system. And Reload worked just fine, albeit a little slower than usual. Emails again started flowing to and from the office's myriad BlackBerries and critical information stored in users' emails was again available.Governor Schwarzenegger arrived, the meetings got underway and the whole day went smoothly. Soon, the interstate pact was signed by both governors.

Migrated in No Time

A couple of days later, Mike finished recreating the server volume and was ready to move the post office data from the Reload machine back onto the mail server. With Reload's migration feature, Mike was able to reload the majority of the data while GroupWise was still up and running on the Reload machine. Then Mike transferred all of the remaining data in a short, scheduled downtime, keeping email service up and running for most of the time.