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Documents
Retain for BlackBerry Enterprise Server is an official BlackBerry ISV Alliance Partner Solution. For more information on the GWAVA product listing, click HERE to see the BlackBerry Partner Solution Guide.
Compatible Product
Systems Requirements
Archiving Agent Server Side
The agent can be installed on the same server as BlackBerry Enterprise Server or can be installed on a separate system with read-only access to the BlackBerry Enterprise Server logs. The Agent has a small footprint and these minimum requirements:
- BlackBerry Enterprise Server v4.1, or higher*
- Windows XP, Server 2003, Server 2008
- Microsoft SQL Server 2005, 2008, or higher*
- Microsoft .NET Framework 2.0 SP1, or higher
- 1 GB RAM
- 2 GB hard drive space (plus SQL storage: dependent on amount of data stored)
- * BlackBerry Enterprise Server 5.0 Service Pack 1 is required for BlackBerry Messenger Archiving
- * SQL Server: Mixed Mode Authentication and TCP connections must be enabled. SQL Express is not officially supported.
Viewer Application Client Side
The Viewer Application is a rich client installed on the auditor's desktop. Minimum requirements for the viewer are:
- Windows XP, Server 2003, 2005, 2008, Vista, Windows 7
- Microsoft .NET Framework 2.0 SP1, or higher
- 1 GB RAM
- 1 GB disk space
