Retain for BlackBerry Enterprise Server is an official BlackBerry ISV Alliance Partner Solution. For more information on our product listing,
click here to see the BlackBerry Partner Solutions Guide.
Frequently Asked Questions
1. Is RIM® aware of this product?
Yes, GWAVA is proud to be an ISV (Independent Software Vendor) Alliance Partner to RIM®. Retain for BlackBerry Enterprise Server was introduced at RIM's W.E.S. show in Orlando, Florida in May of 2007.
2. How does Retain for BlackBerry Enterprise Server access the BlackBerry® Enterprise Server?
Companies are being required by legal liability and law enforcement obligations to audit all electronic communication that is sent on corporate systems. Retain for BlackBerry Enterprise Server provides the ability to review all BlackBerry SmartPhones within your systems and search for SMS and PIN message content based on specific criteria. It also provides the ability to export messages and logs from the system to address the evidentiary obligations that many organizations must meet.
3. How is Retain for BlackBerry Enterprise Server priced and or licensed?
Retain for BlackBerry Enterprise Server is licensed annually on a per BlackBerry® smartphone user basis. Licensing matches RIM's BlackBerry® license structure.
Before contacting Technical Support, please consult GWAVA knowledge bases and product update sections: www.GWAVA.com
You can contact GWAVA support Engineers directly by telephone and
e-mail: support@GWAVA.com
TEL : +1-801-437-5678
4. How can Retain for BlackBerry Enterprise Server help me address the legal obligations I have for accessing the BlackBerry® Enterprise Server within my organization?
Public companies in the US are required by law to audit all electronic communication that is sent on corporate systems. Some of the more common regulations are Sarbanes-Oxley and H.I.P.A.A. Retain for BlackBerry Enterprise Server provides the necessary tools to audit all BlackBerry® smartphone SMS, PIN and phone log activity within your network.
You can search SMS and PIN messages based on specific criteria/ key words. Retain for BlackBerry Enterprise Server also provides the ability to export messages and logs from the system to address the evidentiary obligations that many organizations must meet.
5. What are the System Requirements?
Retain for BlackBerry Enterprise Server resides on a Windows based desktop and requires a back end service which is installed on the BlackBerry® Enterprise Server.
• BlackBerry® Enterprise Server 4.1 or later
• MS SQL Server 2000 or 2005
• Compatible with any version of Microsoft Exchange and Lotus Domino as
well as many other platforms.
6. How do I get more information or request an evaluation copy?
For more information, contact our sales team at 1.866.638-2580 ext 700 or
BlackBerry@GWAVA.com |
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