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Support

You can contact our support engineers directly by telephone and email:

Email: support@GWAVA.com

TEL: +1 801.437.5678

Office Hours 9:00 AM to 5:00 PM Eastern Time, Monday through Friday.

Extended Hours support available only through Annual Support Agreements.

Contact Information

GWAVA World Headquarters 100 Alexis Nihon
Suite 500, Montreal
QC, H4M 2P1, Canada
Tel.: +1 866.464.9282
Fax: +1 646.304.6250
questions@GWAVA.com

EMEA Office GWAVA EMEA GmbH
Von-Braun-Str. 38a
48683 Ahaus, Germany
Tel.: +49 (0)2561 30249 100
Fax.: +49 (0)2561 30249 199
info@gwava.eu
Skype: gwavaemea

Here you can have access to forums, knowledge base, changes notice, patches, manuals, requirements and white papers.

Click here to access our Online Support pages.



See What GWAVA Customers Are Saying...


Emigrant Savings Bank
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I have been working with your tech support frequently and I have to say that Ernie has gone above and beyond working with me to get us setup and working. He is very knowledgeable and has been very professional and should be considered an invaluable part of your team. All of my software recommendations rely heavily on customer service as well as product quality and your team does not fall short in either category.
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Robert Zecchini, Systems Manager

Montpelier Public Schools
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GWAVA’s customer support has always stuck with it until the issue is resolved.
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Vince Rossano, CIO

South Texas Project Nuclear Facility
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I tried the thirty-day free trial and it went really well...support was great…no problem at all.
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Lou Donato, Network Administrator

Grand Bank & Trust of Florida
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We had email archiving in place for nearly four years prior to our conversion to Retain…We found Retain to fill all of our needs and their customer support is top notch. We also lowered our backup footprint from well over 750 GB for our archive server down to a much more manageable 200 GB with the conversion.
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Paul Rudin, Bank Officer & Network Administrator
Spotlight on Success
The biggest problem most of my customers have is spam. It's especially a problem for those... Diethmar Rimser, BrainAgents
We tried two anti-spam products running together - GWAVA and one other. Our staff... Kasey Segraves, Escondido Union High School District
We've been using GWAVA anti-spam for quite a few years now. They've been very helpful... Warren Stewart, Contra Costa County
Reload is a superior product which backs up our system very quickly. It allows us to backup... Dale Qualls, Patishall
We offer all the GWAVA products to our customers, but my favorite is Vertigo. Our customers... Tommy Mikkelson, GWAVA Partner
Reload has saved a lot of people a lot of time and a lot of very distraught people from... Nigel Fowler, Selection Services
As an administrator, I would see problems were faculty and staff would delete emails... Leonard Reaves III, Tiffin University





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GWAVA Inc. 100 Alexis Nihon · Suite 500 · Montreal · Quebec · Canada · H4M 2P1· + 1 (866) GO-GWAVA · + 1 (514) 639-4850 · fax +1 (646) 304-6250
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