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Retain Social

Monitoring & Archiving Social Media, Instant Messaging, & Web Search Data

Retain Social provides real-time monitoring and archiving of social media, instant messaging, and web search data on-prem or in the cloud. Retain Social monitors and archives every end user keystroke. If a policy violation occurs, the end user will be alerted of the violation. The violation is then archived into Retain and the administrator is notified of the violation. In addition, all archived data can be instantly searched, retrieved and reviewed from one central location enabling a complete overview of social media, mobile, IM, search, and email communication.

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Features of the Retain Social Compliance Proxy:
Retain Social allows organizations to monitor and apply policies to social media posts, instant messaging, and web search data, using the powerful Retain Social Compliance Proxy. Key features include:

Keyword monitoring – Scan for keywords and take action to monitor, report, block, or defer for review.

Policy-based content monitoring – Apply pre-defined, industry-standard policies to all scanned content based on categories and take appropriate action.

Violation Notification - Appears within the social media or web search application when an end user violates a policy.

Administrator Notifications - An administrator is notified as soon as a violation has occurred.

Default pattern matching - Built-in filtering of known malicious content or websites, such as: acts of aggression, eating disorders, profanity, SEC and FINRA terms, anti-corruption, predatory, racist, self-harm, drug, religious slurs and sexual or gender slurs. Pattern matching is based on default and industry-standard criteria.

Rule-based monitoring - With included default rules. Default rules include; dangerous attachments by name, spam, internal virus, external virus, job search or headhunting risk, racism, sexual discrimination, profanity, staff welfare, drugs, information leakage and exaggerated claims.

Message stamping - Option to add a customizable disclaimer to posts created through the proxy, based on the criteria you set.

Quarantine of messages - Messages can be quarantined until approval of post.

Archiving of all data - Includes policy violations, and attempted or deleted posts.

Corporate Social Media Access Portal -The Social Media Portal allows access to corporate social media sites without the need to enter a username and/or password. Access is determined by group membership, title or role.

Facebook Monitoring Application - The Retain Social app on Facebook, communicates with the Retain Social Compliance Proxy and automatically monitors your corporate Facebook profile to protect it from unwanted or malicious posts and comments, based on the rules and filters already set in Retain Social.

Workstation Agent for off-network monitoring and archiving - This agent communicates with the Retain Social Compliance Proxy and ensures that the corporate policy is enforced for remote users. It is available for Windows and Mac OS X.

Other monitoring criteria - Includes application type, client IP, sender details match, message transfer protocol, service type, attachment name type, attachment type detection, message size, virus detection, number of recipients, invalid message encoding detection, SPF check, number of message parts, time of day, and group match.

Website/URL Filtering and Blocking - Monitor, filter, and block internet traffic with built-in tools to create Access Policies. These policies enable you to specify user access to sites based on group membership, job title, location and custom criteria. In addition you can restrict access based on time of day and date. Examples of Access Policy Filters and Blocks are:

Access Policy Filter Examples:
URL categories - Including; adult, aggressive, criminal, entertainment, fashion, malicious content, religion, sports, travel and other URL categories.
Custom category - Create and implement custom URL categories.
Corporate policy - Websites can be filtered based upon specific sites designated not to be viewed by individuals within the organization.

Access Policy Block Examples:
Web applications - Instagram, Tumblr, Snapchat, YouTube, Tinder, Kik and others.
Network applications - VoIP, Instant Messaging, Online gaming and peer-to-peer traffic.
Protocols - ICMP, TCP, UDP, GRE, and IPSEC.
IP addresses - Block connections based on specific IP addresses.
Ports - Restrict access based on specific destination ports.

Retain Social Archiving

Retain Social diagram

Retain Social securely archives email, social media, instant messaging, mobile communication, and web search content in one central location. This archived data can be instantly retrieved, searched, and published. Features include:

eDiscovery tools - Built-in tools allow administrators, compliance officers, and other authorized users to perform eDiscovery and regulatory tasks such as place litigation holds, print, forward, save, redact, and export with the built-in tools.

Message export - Export to PST, PDF or stand-alone archive viewer formats. The exported file is fully indexed, searchable, and includes a table of contents for quick browsing.

Access control list - Grant rights to users, administrators, or others to access to the features and functionality of the Retain system, based on the roles you set.

Intelligent Threading - Archiving of social media and instant messaging communication data using intelligent threading. Messages can be easily searched for and viewed in their original context.

Regulatory Compliance - Comply with retention laws and regulations, regarding social media, including: FINRA 10-06, SEC 17a-3 and 17a-4, NASD 300/3110, FRCP, HIPAA and HITECH.

Litigation holds - Flagging of any archived item to protect it from deletion or actions until the hold is removed. Redaction - Exported data can be redacted, ensuring that personal information, or other redacted items do not become part of any open records request.

Audit trail - Have a record of all activity, with a searchable audit trail of all administrators and users who have permission to search the archive. Messages and search logs are securely archived for later review and cannot be modified or deleted.

Message tagging - Administrators and end users can create custom tags for messages within the archive. These tags are searchable for easier eDiscovery.

Choose Retain and experience a better approach to archiving!

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See What GWAVA Retain Customers Are Saying...

Gust. Alberts GmbH & Co. KG
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By handling huge amounts of data Retain helps us to stay in control of our mail system.
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Andreas Reinhold, Head of IT

Høyer Finseth AS
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Retain helped us to merge two mail systems and now functions as an archiving system. This enables us to control the size of our Exchange system.
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Terje Gunnarsen

Kühner Wärmetauscher GmbH & Co. KG
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As the CEO of Kühner Wärmetauscher I finally do not have to worry about compliance and PST-files any more.
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Elisabeth Posa

Public and Commercial Services Union, United Kingdom
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I believe all GroupWise systems should have Reloadand Retain installed.
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Andrew Simpson

Rieker - Alber - Thoni
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We were looking for a solution that archives in accordance with current retention laws – Retain fulfills all our internal and the external compliance regulations!
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Stefan Vetter, Tax Counsellor & Partner

Schober Information Group Deutschland GmbH
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Finally we are in line with all compliance laws and regulations. But even more important: our users can now find and restore mails on their own.
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Gregor Dotzauer, Head of IT

SVG Bundes-Zentralgenossenschaft Straßenverkehr eG
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Retain helps us to solve several problems at the same time: compliance, performance and PST-files.
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Reza Akhaie

Grand Bank & Trust of Florida
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With 60,000 external e-mail messages and 300,000 internal email messages a month, Retain provides us exactly what we need. The investment has already paid for itself in the 500 GB reduction in space on our SAN. We were nearing capacity on the SAN. a huge amount for an organization our size. Plus, our users now have 100% access. It has really reduced the amount of time IT has had to spend doing email discovery. It’s much easier to search the system for formal discovery as well.
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Paul Rudin, Network Admin

Health First
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As a health care organization, Health First is always undergoing some sort of litigation process and we needed to gain more centralized control over the email archives. GWAVA Retain satisfied this requirement, and put e-discovery responsibilities directly into the hands of Health First's legal team. Retain lifted a huge burden from our IT staff, and provided instant results to the legal team.
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Daniel Bray, System Operation Analyst

City of East Grand Rapids, Michigan
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Like other emergency services, most people don’t care about archived email until they really need it. Retain was easy to install and straightforward to set up. I installed it on a Windows server we already had, making it even more cost effective.
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Gary Veldhof, IT & Finance Analyst

Mildred Independent School District
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Retain is a very good archiving program. If you’re running GroupWise, why would you use anything else? It is economical. It works reliably. Plus, you don’t have to be an expert to use it.”
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George Armstrong, Assistant Director-Information Services

Monroe-Woodbury Central School District
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The fact that Retain runs on Linux and can archive GroupWise on Linux is a definite plus. I tested it and it worked out of the box, so we put it in place. Retain is definitely a plug-and-play solution.
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Warren Stewart, Network Project Manager

Monroe-Woodbury Central School District
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Retain is a reliable, plug-and-play solution, which doesn’t require much management at all. It was easy to install and just works.
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Hugh R. Cauthers, Director of Information Services

Plflugerville ISD
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The process of restoring mail from the archive in Retain is much more efficient and easy. It is a reliable system that users are starting to trust and therefore not maintaining old mail in their mailboxes. Because of Retain, we maintain smaller mailbox database files on the SAN.
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John Carlton, Network Administrator

Pattishall, McAuliffe, Newbury, Hilliard & Geraldson LLP
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One of the things I like best about Retain is the easy web interface. It’s smooth and easy to run through. It gives good feedback on how a job is progressing. Not only that, but GWAVA has true experts in email security working on their products. What’s nice about the Retain product is that everything is stored in a SQL database. That makes everything easy to back up and it’s simple to pull data back out.
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Dale Qualls, IT Director

Historic Royal Palaces
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Retain’s single instance technology was an immediate attraction. We knew that this would allow HRP to keep a much higher proportion of its email data, without having to constantly request staff to clear down ‘un-needed’ mail. Retain has centralized all email retention and the built-in single instance technology allows a far greater amount of data to be stored. Now running for over a year at Historic Royal Palaces, the speed of search within Retain, even across many thousands of records, is impressively fast.
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Rob Ellner, Network Manager

Prinsenstichting
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I am absolutely satisfied with GWAVA. They are delivering big knowledge and flexibility. They are thinking of me and always delivering the right solution. The fast communication between GWAVA’s engineers and their development department is fantastic. It’s wonderful to see that things can be done in a different way—the right way! Because of its safe handling of the archives, a user-friendly interface and great performance, Retain beat out the product we had been using. We especially like its stability. Plus, we got great support from GWAVA as we made the change.
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Albert Stevens, Cluster Manager ICT

BRZ (Federal Computing Centre of Austria)
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The choice was simple: Retain is the only archiving solution which supports Opentext Livelink and meets our high standards of software quality.”
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Peter Biederman, Project Supervisor

SVG Strassenverkehrs-Genossenschaft Württemberg eG
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We were looking for a solution to get our spam issues under control and to meet existing legal requirements for archiving. GWAVA is able to solve both problems! What do we like the best about GWAVA? The great spam filter in GWAVA and the clean archiving and compression of e-mails by Retain!
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Boris Sobot, Registered Manager
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We tried two anti-spam products running together - GWAVA and one other. Our staff... Kasey Segraves, Escondido Union High School District
We've been using GWAVA anti-spam for quite a few years now. They've been very helpful... Warren Stewart, Contra Costa County
Reload is a superior product which backs up our system very quickly. It allows us to backup... Dale Qualls, Patishall
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